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Manage facility maintenance and technical support centers with Daftra. Create invoices for facilities’ maintenance operations, manage your inventory of products and spare parts, follow up on your customers after maintenance and organize maintenance appointments with technicians and customers. Market your new products and services by sending auto-alerts to your customers.
Manage all your maintenance center finances and issue maintenance and spare parts invoices. Calculate your center’s income and expenses and know the net profits for each specific time period through profit and loss reports.
Keep record of each customer’s information, their facility and history of maintenance operations. Determine the dates for maintenance, receipt and delivery by date and hour. Inform customers of any maintenance center updates with auto-alerts and conduct post-maintenance periodic follow-ups.
Add technicians and personnel and assign them different authorizations according to their job role in the maintenance center. Assign clients to certain staff members and monitor their performance in maintenance operations.
Track your stock of products and spare parts with Daftra Inventory management. Receive alerts when a product is about to run out to issue a purchase order. Easily track products with their unique serial numbers, perform stocktaking and know shortage and overage with Daftra inventory report.
Create a file for the customer's maintenance order and specify the dates and actions to be taken each time. From bills and payments to maintenance operating expenses, determine the total amounts due to the customer. Determine your profits from your customers’ total maintenance order operations.
Add the assets of your center from equipment and operating machines. Calculate depreciation of fixed and variable assets annually. Re-evaluate or sell the asset at the end of the operating period.
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Invoicing
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